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What is an escape room?

An Escape Room is a live-action game starring you and your friends, as you solve puzzles, complete challenges, and decipher clues to complete your objective.

What is the price per ticket?

A ticket costs $25 per person plus fees and tax.

How long is each game?

Each game is 60 minutes long. You’ll be able to track your remaining time by the countdown timer in the room.

How can I find the dates and times available?

You can find all of the availability for our games on the “Book a Room” page.

Do I have to have a reservation to play?

Reservations are highly recommended. We welcome walk-ins if we have the staff to accommodate them, but in order to guarantee your spot for your preferred room and time, we do ask that you book in advance on the “Book A Room” page of this website.

How do I pay?

After you fill out the form on our booking page, you can enter your payment information via credit or debit card. Payment will not be accepted by check.

What is your cancellation/refund policy?

All bookings and games are non-refundable. Cancellations, no-shows, and late arrivals will not be reimbursed. To ensure a positive and fun gaming experience, please arrive 15 minutes prior to your time slot. We will make every effort to reschedule if a request is made at least 24 hours in advance of your reservation date and time.

What happens if I arrive late?

The door to the room closes exactly at the time you signed up for. Please arrive 15 – 20 minutes early to make sure you are there before the door is closed. THERE ARE NO REFUNDS.

How many participants are in the game?

Our rooms fit up to 8-10 people in a game. 

How old do you have to be?

We recommend our games for children age 8 and above. Guests ages 8-16 must be accompanied by a paying adult in the room (at least 1 adult for every 6 kids). Anyone under the age of 18 must fill out a liability release waiver signed by their parent/legal guardian upon arrival. A minimum of two adults must accompany and stay on site with groups of children (including birthday parties) under the age of 16.

Can I schedule a private room for just our group?

All of our rooms are private!  To ensure this, the room will show as booked after the first booking.  If you have other people coming to play in your group but paying separately, they can either pay when they arrive, or you can call us and we can assist with getting them booked. 

Can I take pictures or videos in the rooms?

There is absolutely no photography or video recordings inside the rooms. A lot of time and effort has gone into the design and construction of our rooms, so we don’t want to spoil anything for players who haven’t gone yet.

Will I be able to use my cell phone?

Yes, as long as you do not take pictures or video. Also, all the knowledge you need will be contained in the room, so a Google search won’t help you escape!  If you need to take a call or there is an emergency, you can step outside the room, but the timer will continue to run.

What do I need to bring with me?

There is no need to bring anything (besides a parent or guardian if you’re under 16 years old). All other personal belongings can be in the room with you the entire game. You’ll be able to keep an eye on your purse, phone, keys, etc.

What happens if we can’t solve any of the puzzles?

During your game, you can ask for clues from the Game Master, so don’t panic if you get stuck!